Legal Services Directory

We’ve created this directory as a valuable resource to help you resolve your issues and have your questions answered, empowering you to more smoothly navigate the legal system.

211

Call 2-1-1

www.211database.org

CALL 2-1-1 to access thousands of local community services. It’s free. It’s confidential. It’s available 24 hours a day in over 150 languages. Locate childcare, find help in times of disaster, find food, shelter, crisis counseling plus much more.


Civil Rights

American Civil Liberties Union (ACLU)

www.aclunc.org

Civil rights issues such as voting rights, discrimination based on disability, race, sex, sexual orientation, religion or national origin, police reform language rights, racial justice, post 9/11 backlash, and worker’s rights.

National Association for the Advancement of Colored People (NAACP)

www.naacp.org

Civil rights with a focus on class actions and other cases of broad significance in areas including employment, education, housing, environmental justice, criminal law, and voting.

National Center for Lesbian Rights

www.nclrights.org

Offers legal information to its lesbian, gay, bisexual and transgender clients.


Consumer

Better Business Bureau

https://www.bbb.org/greater-san-francisco/

Consumers may make inquiries about or file complaints against businesses.

Bureau of Automotive Repair

www.bar.ca.gov

Offers automotive repair and smog inspection complaints when you believe work has not been done properly, or that you have not been treated fairly by an automotive repair dealer.

California Dept. of Consumer Affairs

www.dca.ca.gov

Inquiries and complaints against over 180 different businesses or professionals licensed by the DCA, including doctors, dentists, contractors and auto repair technicians.

CA Privacy Enforcement and Protection

https://oag.ca.gov/idtheft

Explains “Identity Theft Victims’ Rights” and offers other information about how to protect yourself from identity theft and what to do if it happens to you.

California Public Utilities Commission (CPUC)

www.cpuc.ca.gov/puc

Regulates and resolves complaints with privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies.

Cemetery and Funeral Bureau

www.cfb.ca.gov

Look up a license; file a complaint against cemeteries and related businesses.

Community Care Licensing Division

www.ccld.ca.gov

Offers information about and complaints against facilities such as child day care, adult day programs, group homes, foster homes, residential care for the elderly and health care.

Consumer Credit Counseling Services of San Francisco

https://www.cccssf.org/

CCCS of San Francisco is a non-profit service and a member of the National Foundation for Credit Counseling (NFCC) and the Association of Independent Consumer Credit Counseling Agencies (AICCCA). We are accredited by the Council on Accreditation of Services for Families and Children, Inc. and are certified by the United States Department of Housing and Urban Development (HUD) to provide comprehensive housing counseling services. Based in San Francisco, they serve consumers nationwide by phone or internet.

Contractors’ State License Board

www.cslb.ca.gov

Look up a license; file a complaint against licensed or unlicensed contractors.

Dental Board of California

www.dbc.ca.gov

Review a dentist’s license; or file a complaint when you believe that a licensee of the Board has engaged in illegal activities which are related to his/her professional responsibilities. This includes substandard dental care.

District Attorney Fraud Units

www.contracosta.ca.gov/3178/Real-Estate-Fraud-Unit

Reviews complaints received directly from consumers. They look for a pattern and practice of unlawful and unfair business activities, and where appropriate, institute informal, civil or criminal enforcement actions.

Federal Communications Commission

www.fcc.gov

File a complaint with them about telecommunications (radio, television, wire, satellite and cable) goods and services.

Medical Board of California

www.mbc.ca.gov/

Review a physician’s license; or file a complaint with the Medical Board when you believe what a physician has done, is doing, or not doing has harmed or may cause harm to you or another person.

Veterinary Medical Board

www.vmb.ca.gov/

Anyone who witnesses or believes that a licensed veterinarian or unlicensed person’s behavior or activities may cause harm (or the potential for harm) to animal patients or may be illegal—can file a complaint.


Contra Costa County Agencies

Contra Costa County

www.co.contra-costa.ca.us

Information about and contact information for departments such as the Clerk-Recorder, Child Support Services, District Attorney, Public Defender and the Probation Department.


Criminal Justice Services

Friends Outside

www.friendsoutside.org

A non-profit organization that provides assistance to inmates and their families through Visitor Centers each state prison, the Family Reunification Project and the Fatherhood Program.

Legal Services for Prisoners with Children

www.prisonerswithchildren.org

Their focus is on women prisoners and their families, and emphasize that issues of race are central to any discussion of incarceration. Provide manuals such as “Incarcerated Parents Manual – Your Legal Rights and Responsibilities.”

Prison Law Office

www.prisonlaw.com

Provides free legal services to California state prisoners, and occasionally to California state parolees. Assistance is generally limited to cases regarding conditions of confinement.

Victims of Crime Resource Center

www.1800victims.org

McGeorge School of Law students, under attorney supervision, provide information and referral statewide to victims, their families, victim service providers, and victim advocates.

Victim-Witness Assistance Program

www.co.contra-costa.ca.us/972/Victim-Witness-Assistance-Program

Advocates guide victims and witnesses through the legal system and direct them to agencies and organizations that offer assistance and emergency services.


Disability & Health Care

Adult Protective Services Contra Costa County

www.co.contra-costa.ca.us/914/Adult-Protective-Services

Provides assistance 24-hours a day to elderly and dependent individuals who are victims of physical, emotional or financial harm or abuse.

American with Disabilities Act

www.ada.gov/infoline.htm

This service permits businesses, State and local governments, or others to call and ask questions about general or specific ADA requirements including questions about the ADA Standards for Accessible Design.

Bay Area Legal Aid

www.baylegal.org

Provides free legal services and advice to low-income individuals in the priority areas of housing, domestic violence, public benefits and health access. They handle complex legal issues involving Unlawful Detainer, Social Security, Medi-Cal, spousal abuse and array of legal issues within their priorities.

California Dept. of Managed Health Care

www.dmhc.ca.gov

The Help Center will explain your health care rights and help you understand how to use your health care benefits. They make sure that health plans follow the law and address member complaints on time.

California Health Advocates

www.cahealthadvocates.org

A non-profit organization provides free individual counseling to Californians about Medicare and other health care issues is available through the Health Insurance Counseling and Advocacy Program (HICAP).

Community Alliance for Special Education (CASE)

www.caseadvocacy.org

Technical assistance consultation on special education rights, responsibilities and services; Direct representation at Individual Education Program (IEP) meetings, due process mediations, and hearings if necessary on behalf of students with disabilities and their parents.

Disability Rights Education & Defense Fund (DREDF)

www.dredf.org

An Education Advocate can talk to you about special education and give you resources so you can make informed decisions about your child’s education and other individual needs; and help obtain appropriate education and services for children with disabilities.

The Hawkins Center

http://www.hawkinscenters.org/

Applying for Social Security Disability Insurance and SSI disability benefits can be a complex and overwhelming task that can take two years or more from application to award. The Hawkins Center provides representation to individuals throughout this process, from the initial denial through hearings held before Social Security’s Administrative Law Judges, all the way to federal court if that becomes necessary. If you have been denied your benefits or have questions about Social Security’s disability programs, please contact The Hawkins Center today for a free consultation.

 

Ombudsman Services of Contra Costa County

www.ccombudsman.org

A senior citizen’s advocacy group that serves Contra Costa County, they investigate and rectify claims of abuse and neglect in long term care facilities so that seniors can live with dignity and respect.

Social Security / Medicare Eligibility

www.socialsecurity.gov

Official website of the U.S. Social Security Administration provides information and forms to apply for Social Security retirement or disability benefits.


Family Law & Domestic Violence Services

Bay Area Legal Aid

www.baylegal.org

Provides free legal services and advice to low-income individuals in the priority areas of housing, domestic violence, public benefits and health access. They handle complex legal issues involving Unlawful Detainer, Social Security, Medi-Cal, spousal abuse and an array of legal issues within their priorities.

Children & Family

www.contracosta.ca.gov/1549/Employment-Human-Services

Child welfare programs and projects.

 

Community Violence Solutions and Rape Crisis Center

www.cvsolutions.org

Offers crisis services and treatment to child, adolescent and adult survivors of recent or past rape, incest, molestation or other forms of sexual abuse, as well as to friends or family members of sexual assault survivors. Serves Marin and Contra Costa Counties.

Department of Child Support Services

www.co.contra-costa.ca.us/1374/Child-Support-Services

The Contra Costa County agency is responsible for establishing, collecting and distributing child and medical support for minors.

Employment & Human Services—Contra Costa County

www.contracosta.ca.gov/1549/Employment-Human-Services

Social services program and contact information.

Family Justice Center

http://www.cocofamilyjustice.org/

Serving Contra Costa County families affected by domestic violence, sexual assault, child abuse, elder abuse, and human trafficking. The Family Justice Center combines personalized care with a mountain of resources to bring families safety, healing, and community.

Locations:

Family Law Facilitator Program

http://www.cc-courts.org/family/flf.aspx

Helps people who do not have attorneys to handle their divorce, child custody and visitation, child and spousal support, and paternity cases.

STAND! Against Domestic Violence

http://www.standffov.org/

Helps by providing a crisis hotline and emergency services.

California Work Opportunity and Responsibility to Kids (CalWORKs)

http://www.cdss.ca.gov/CalWORKS

CalWORKs is a public assistance program that provides cash aid and services to eligible families that have children in the home.


Family Law – Children’s Services

CASA (Court Appointed Special Advocates)

www.cccocasa.org

Volunteers watch over and advocate for abused and neglected children to make sure they do not get lost in the over-burdened legal system or languish in an inappropriate group or foster home.

Legal Services for Children

www.lsc-sf.org

Provides free legal and social work services to children and youth. They represent children and youth in cases that include legal guardianship, dependency, school discipline, immigration, emancipation, and restraining order proceedings.


Housing & Property Services

Bay Area Legal Aid

www.baylegal.org

Provides free legal services and advice to low-income individuals in the priority areas of housing, domestic violence, public benefits and health access. They handle complex legal issues involving Unlawful Detainer, Social Security, Medi-Cal, spousal abuse and array of legal issues within their priorities.

Department of Fair Employment & Housing

www.dfeh.ca.gov/

Maintains the authority to investigate complaints of discrimination in the areas of employment, housing, public accommodations and hate violence.

Foreclosure

http://www.courts.ca.gov/1048.htm

This website can help answer your questions on foreclosure and resources.

Housing and Economic Rights Advocates (HERA)

www.heraca.org

HERA provides legal advice and counseling in-person and over the phone to the public in their core practice areas which are are predatory or unfair mortgage lending, abusive mortgage servicing, foreclosure prevention, wrongful collections and wrongful credit reporting.

La Raza Centro Legal

http://www.lrcl.org/

Provides direct legal services in the areas of immigration law, workers’ rights and senior law to the low-income, monolingual Spanish-speaking and immigrant communities.


Immigration / Immigrant Services

Stand Together Contra Costa

https://standtogethercontracosta.org/

Hotline: (925) 900-5151

Staffed 24 hours a day, 7 days a week Call for help if:

  • You see Federal Immigration and Customs Enforcement (ICE) activity in progress at your home, school, workplace, or in the community
  • You or someone you know has been detained or arrested by ICE
  • You or someone you know is facing deportation proceedings

Stand Together Contra Costa is a rapid response, legal services, and community education project to support safety and justice for immigrant families in Contra Costa County. They offer community workshops, legal clinics and trainings. The mission of Stand Together Contra Costa is to ensure that all people in Contra Costa County, regardless of immigration status or ability to pay, are afforded the rights established by the United States Constitution and are protected from actions or policies that result in disparate, discriminatory, or unlawful treatment.

Hola Asistente is a free personal immigration assistant.

Hola Asistente, a free virtual immigration assistant for anyone in immigration court.

Tracks and alerts you about your precise case information while teaching you the basics of immigration law, in either Spanish and English.

Powered by vetted immigration attorneys, Hola Asistente provides you detailed case information, alerts you about any changes, and teaches you the basics of immigration law in the United States.

La Raza Centro Legal

www.lrcl.org/

Provides direct legal services in the areas of immigration law, workers’ rights and senior law to the low-income, monolingual Spanish-speaking and immigrant communities.

California Courts – The Judicial Branch of California

Immigration Resource Directory

California state courts serve all people. It does not matter what language you speak or where you were born. Find resources and information on immigration issues.


Labor & Employment Services

Department of Fair Employment & Housing

www.dfeh.ca.gov

Maintains the authority to investigate complaints of discrimination in the areas of employment, housing, public accommodations and hate violence.

Equal Employment Opportunity Commission (EEOC)

www.eeoc.gov

Any individual who believes that his or her employment rights have been violated may file a charge of discrimination with EEOC.

La Raza Centro Legal

http://www.lrcl.org/

Provides direct legal services in the areas of immigration law, workers’ rights and senior law to the low-income, monolingual Spanish-speaking and immigrant communities.

Labor Commissioner

www.dir.ca.gov

Adjudicates wage claims, investigate discrimination and public works complaints, and enforces Labor Code statutes and Industrial Welfare Commission orders.

Legal Aid at Work

https://legalaidatwork.org/

Legal Aid at Work offers free information online, including more than 100 fact sheets about specific areas of law, mostly related to employment. They offer free services (phone, in-person, or via video conference) for low income workers at their Workers’ Rights Clinics in San Francisco, Berkeley, and East Palo Alto (along with 7 other clinic locations). They provide services in English, Spanish, Cantonese and Mandarin and can arrange services in additional languages.

Workers’ Compensation

www.dir.ca.gov/dwc

California Dept of Industrial Relations/Division of Worker’s Compensation provides detailed information about workers’ compensation claims and benefits.


Legal Referral & Complaints

State Bar of California Complaint Department

http://www.calbar.ca.gov/Public/Complaints-Claims

Register a complaint with the State Bar if you believe that your lawyer acted improperly or unethically, but not just because there is some disagreement between you, or you believe he or she did a poor job.

Commission on Judicial Performance

cjp.ca.gov

Independent state agency investigates complaints of judicial misconduct, judicial incapacity and for disciplining judges.

Small Claims Court Advisor

http://www.cc-courts.org/small-claims/small-claims.aspx

The Small Claims Advisor helps both plaintiffs and defendants understand how to prepare and file their court forms, follow court procedures, consider different ways to settle a case, and get ready for court.


Senior Services

Adult Protective Services Contra Costa County

www.co.contra-costa.ca.us/914/Adult-Protective-Services

Provides assistance 24-hours a day to elderly and dependent individuals who are victims of physical, emotional or financial harm or abuse.

Bay Area Legal Aid

www.baylegal.org

Provides free legal services and advice to low-income individuals in the priority areas of housing, domestic violence, public benefits and health access. They handle complex legal issues involving Unlawful Detainer, Social Security, Medi-Cal, spousal abuse and array of legal issues within their priorities.

California Dept. of Managed Health Care

www.dmhc.ca.gov

The Help Center at the Department of Managed Health Care will explain your health care rights and help you understand how to use your health care benefits. They make sure that health plans follow the law and address member complaints on time.

California Health Advocates

www.cahealthadvocates.org

A non-profit organization provides free individual counseling to Californians about Medicare and other health care issues is available through the Health Insurance Counseling and Advocacy Program (HICAP).

Common Scams that Target the Elderly

https://www.seniorliving.org/research/common-elderly-scams/

This guide covers the various fraud tactics that scammers commonly use, followed by more detail on each type of fraud. Last but not least, if you suspect that you or someone you know may be a victim of a scam, briefly review the resources you can turn to.

Contra Costa Senior Legal Services

www.ccsls.org

Non-profit organization dedicated to providing free civil legal services to Contra Costa County residents who are 60 or older.

La Raza Centro Legal

http://www.lrcl.org/

Provides direct legal services in the areas of immigration law, workers’ rights and senior law to the low-income, monolingual Spanish-speaking and immigrant communities.

Ombudsman Services of Contra Costa County

www.ccombudsman.org

A senior citizen’s advocacy group that serves Contra Costa County, they investigate and rectify claims of abuse and neglect in long term care facilities so that seniors can live with dignity and respect.

Social Security / Medicare Eligibility

www.socialsecurity.gov

Official website of the U.S. Social Security Administration provides information and forms to apply for Social Security retirement or disability benefits.


Superior Court Services

Superior Court of California County of Contra Costa

www.cc-courts.org

Court hours, contact information, on-line case information, local court rules, court divisions and case types, jury service, court administration and court resources.


Veteran’s Services

CC County Veterans Service Office

www.co.contra-costa.ca.us/depart/veterans/

Comprehensive benefit counseling, claim preparation, case management and appeal assistance when appropriate.

Stateside Legal

statesidelegal.org

To help military members, veterans and their families access benefits, find free legal help, and better understand your legal issues.