Frequently Asked Questions:
Find a Lawyer
- What does LRIS stand for?
- Do you have a list of pro bono—or free—attorneys?
- Are you an attorney? Can you give me legal advice?
- How do I know your LRIS attorneys are qualified?
- Do you think the attorney will take my case?
- I need to schedule an appointment today?
- How much does it cost and how do I pay?
- I need to cancel my appointment. Do I get a refund?
- How do I reschedule an appointment?
- I don’t have any money for an attorney. What can I do?
- Do attorneys work on nights or weekends?
- Why do you need my name and mailing address?
- Will the lawyer be close to where I live?
- What if I need a lawyer in another state?
What does LRIS stand for?
Lawyer Referral and Information Service (LRIS). It is the official name of our “Find a Lawyer” service.
Do you have a list of pro bono—or free—attorneys?
Our network of lawyers do not work for free, and we do not provide a list of pro bono attorneys.
We refer you to a qualified attorney in our network based on your legal needs.
Are you an attorney? Can you give me legal advice?
When you call, please note that the LRIS staff members who answer the phone are not attorneys.
We have no LRIS lawyers in our office. Our CCCBA staff members are not qualified to give you legal advice or answer legal questions.
Our CCCBA staff members are trained to refer you to an attorney or appropriate agency that is qualified to answer your legal questions.
How do I know your LRIS attorneys are qualified?
All of our lawyers are members of the State Bar of California and are eligible to practice law in California. They must meet strict LRIS qualifications as required by the “Rules of the LRIS,” established by the CCCBA LRIS Oversight Committee.
In addition, all LRIS lawyers carry malpractice insurance and must meet our experience requirements.
Do you think the attorney will take my case?
We cannot tell you this. Only a lawyer can tell you if you have a case. Remember, our staff members who answer the phones are not lawyers.
The staff refers you to an attorney or agency that best matches your legal problem. Only the attorney can determine whether or not you have a case.
I need to schedule an appointment today. Do you think this is possible?
We’re sorry. We are not able to schedule appointments on the same day you call.
We process your request as quickly as possible and refer you to a qualified attorney who meets your legal needs. We try to accommodate both your and the attorney’s schedule. We will call you back with the date and time of your consultation.
How much does it cost for me and how do I pay?
We charge you a $35.00 (thirty-five dollar) administrative fee to refer you to one attorney. This fee helps us run our program, and makes it possible to offer this valuable service to members of the community like you.
When you call, we will collect this fee over the phone by VISA, M/C, AmEx and Discover credit cards. We also take debit cards.
“CCCBA” will show up on your credit card statement.
You may also pay by check. Make your $35.00 check payable to LRIS and mail to:
2300 Clayton Road, Suite 520
Concord, CA 94520
You will be given a reference number by the LRIS staff member who assisted you. Please put your reference number (or the name of the staff member who helped you) on the envelope.
If we determine your case to be a plaintiff’s personal injury, an employee Workers’ Compensation, or Social Security Disability issue, you will not be charged the $35.00 administrative fee.
Once your credit card payment is verified or your check is received, we will call you back with the appointment information.
I need to cancel my appointment. Do I get a refund?
No. Once an appointment has been scheduled, your $35.00 administrative fee is non-refundable.
If you cancel the appointment by calling the attorney directly, your $35.00 administrative fee will not be refunded.
If we are unable to schedule an appointment for you, the $35.00 we collected over the phone by credit card will be refunded to you.
If you paid by check and we are unable to schedule an appointment, your check will be mailed back to you. If we have already deposited your check, we must wait until the check has been cleared by the bank, and then we will mail you a refund check. Thank you for your patience.
How do I reschedule an appointment?
If you need to reschedule the appointment, please call the attorney’s office directly. Otherwise, the attorney expects you to be at the appointment. It is a good idea to arrive a few minutes early.
I don’t have any money for an attorney. What can I do?
Please visit our “Self-Help Resources.” There are a variety of legal agencies in the Bay Area who may be able to help you.
Self-Help Resources: We have collected an extensive list of agencies that can assist you.
Do the attorneys work on nights or weekends?
No. Your 30-minute appointment will be scheduled during the business week, Monday through Friday, between 9 am — 4:30 pm. We will call you and notify you of your appointment date and time.
Why do you need my name and mailing address?
In order to receive a referral from our service, we must record your name and mailing address. We are required to keep records.
This information is only shared with the attorney’s office that we refer you to; it is never sold to a third party.
We also mail you a client survey after your appointment, so we can get your input about your experience. Your feedback is very valuable to our organization and we encourage you to fill it out and send it back.
Will the lawyer be close to where I live?
If you live in Contra Costa County, we try to set you up to see an attorney that is close to you.
But remember, our first priority is to set you up with an attorney who handles the field of law related to your problem.
What if I need a lawyer in another county or state. Can you help?
We only refer lawyers who are legally certified to work in the state of California. If you need a lawyer outside of Contra Costa County, these sites may be able to help you.
Online ABA Lawyer Referral Directory of state and local bar associations. Look for the "ABA Approved" logo!